More live conversations, every hour your reps are on the phone.
Smarter Dialer is the parallel-dialing platform that runs your entire outbound floor — dialing, routing, coaching and reporting — from one screen. Fewer voicemails, more pipeline.
One screen for the whole dial floor.
Dialing, caller-ID health, coaching and compliance in one place — not five tools your reps alt-tab between while a prospect waits.
Parallel power dialing
Fire up to 10 lines at once. Our routing engine filters dial tones, IVRs, and voicemail — your rep only ever hears a real human saying “hello.”
AI conversation assist
Live transcription with real-time objection handling and next-best-line prompts whispered to your rep.
Local presence
Show a local area-code caller ID that matches your prospect, automatically. Up to 4× higher pickup.
One-tap voicemail drop
Leave a pre-recorded message in one click and move to the next live call without missing a beat.
Analytics & coaching
Call recordings, talk-ratio, sentiment and connect-rate dashboards. Spot what your top reps do — and clone it.
Team leaderboards
Live rankings, streaks and shout-outs that turn the dial floor into a competition reps actually want to win.
Lead lists & enrichment
Pull verified mobile numbers and fresh contact data right into your dialer queue — no more dead lines.
Spam-flag monitoring
We watch how carriers are labelling every number you dial from, and rest it the moment it gets tagged “Scam Likely” — before your connect rate is the thing that tells you.
Compliance on rails
DNC scrubbing, per-state calling windows and consent tracking, enforced at the account level so a rep can't dial outside the rules by accident. Recording retention is yours to set.
Frequently asked questions
How is parallel dialing different from a normal auto-dialer?
A normal dialer rings one number at a time and makes your rep sit through every voicemail and dead line. Smarter Dialer fires up to 10 lines simultaneously, filters out everything that isn't a live human, and only ever bridges your rep to a real "hello." The math is simple: more attempts, zero dead air.
What does setup involve?
Three things: connect your Twilio account, bring in your lead lists, and set your calling windows and DNC rules. Because telephony runs on your own Twilio account, there's no provisioning queue on our side waiting to release numbers to you — you already own them.
Can I migrate from my current tool?
Yes. We have built-in importers for all major platforms, and our support team can help with custom migrations for larger teams.
Which CRMs does it sync with?
We can work with you to set up two-way, real-time sync with Salesforce and HubSpot, plus Outreach, Salesloft, Pipedrive and Zoho. Dispositions, recordings, notes and follow-up tasks flow back automatically the moment a call ends.
Is cold calling with a power dialer compliant?
Yes — when configured correctly. Smarter Dialer ships with built-in DNC scrubbing, per-state calling-window rules, consent tracking and full call recording with retention controls to support TCPA and local regulations. Compliance settings are enforced at the account level so reps can't accidentally dial outside the rules.
Will prospects see a spammy caller ID?
No. Local presence automatically matches your outbound caller ID to the prospect's area code, and our number health monitoring rotates and rests numbers to keep your connect rates high and your numbers off spam lists.
What am I actually billed for?
A flat monthly fee for the seat band you're on, and nothing else from us. Calls run on your own Twilio account and Twilio bills you directly at roughly $0.014 a minute — we take no margin on minutes. The pricing page shows what each band works out to all in.
What kind of support do you offer?
Email support is included on every plan.